Contact Us

Services
Services.

Digitalization
AI & Automation
AR / VR / MR
Blockchain
Cloud
IoT
Mobility
Social Media Marketing
Embedded & Factory Automation
Modernization
Application Migration and Modernization Services
Cloud Transformation Services
Enterprise Mobile Transformation
Co-Innovation Lab Services
Consulting Services
Ideation Services
Implementation Services
Data Analytics
Enterprise Data Advisory Services
Data Modernization Services
Data Management Services
Analytics & AI
Data Engineering Services
Application Services
Application Management Services
Packaged Application Services
NextGen AMS
Shared AMS for MSMEs
Cloud & Infrastructure Management Services
Cloud Infrastructure Services
Core Infrastructure Support Services
DevXOps
Digital Workplace Services
Intelligent Business Services Monitoring
Unified IT Experience Desk
FinOps Services
YASH AMURAA® Digital Platform
Well-Architected Framework Assessment
Intelligence Services
Artificial Intelligence Services
Business Intelligence Solutions
Cognitive 3D Services
Conversational AI
Data Visualization
Robotic Process Automation Services
Global Capability Centers (GCCs)
Connected Convergence Platform
API Enablement and Integration Services
Data Lifecycle Management Services
Customer Centric Ecosystem
CRM
Customer Experience
Digital Marketing
Digital Experience
Social Listening
Cyber Security Services
NexGen SOC
Managed Detection and Response (MDR)
Vulnerability Mgmt Services (VMS)
Penetration Testing
360⁰ Cyber Posture Management
Breach & Attack Simulation (BAS) Service
Third Party Risk Management
Ondemand vCISO Services
Know Your Attack Surface (KYAS)
Sustainability
Regulatory (SDS) Documentation
SafetyOne
SAP Environment, Health & Safety Management
SAP Product Safety & Stewardship
Corporate Real Estate IT (CRES-IT)
CoEs
CoEs.

SAP
SAP S/4HANA
Rise with SAP
SAP on Cloud
SAP SuccessFactors
SAP Technical
SAP Infrastructure
Solution Manager
SAP Solutions
SAP Higher Education & Research
SAP IBP
SAP DM
SAP DARM
AWS
Migration & Modernization Services
Data & Advanced Analytics
GenAI on AWS
SAP on AWS
Managed Services
DevOps on AWS
Microsoft on AWS
Microsoft
Azure Infrastructure Services
Collaboration - Microsoft Teams and SharePoint
Modern Workplace – M365
Enterprise Modernization - Azure
Rapid Application Development
Zero Code Applications
Microsoft Dynamics 365
Microsoft Fabric
Data and AI
IoT & Embedded Systems
Embedded Systems
Factory Automation
Smart IoT
ServiceNow
Integrated Risk Management (IRM)
HR Service Delivery
Intelligent Application Development
Strategic Portfolio Management
IT Operations Management
IT Service Management
Security Operations
Financial Services Institute
ServiceNow Managed Services
Field Service Management
Vendor Risk Management
Legal Service Delivery
Salesforce
Advisory & Consulting Services
Implementation Services
Application Support
MuleSoft Services
Accelerators & Tools
RPA
Advisory Services
Alliance
Implementation and Support
Solutioning - iExtractor
GCP
Data and Analytics on GCP
SAP on GCP
Oracle
Cloud Transformation
Managed Services
Oracle Application Services
Enterprise Digital Transformation
Integration Services
Oracle Advisory & Consulting
Oracle E-Business Suite Services
Blockchain
QAD
Consulting Services
Cloud Services
QAD Data and AI Services
Business Consulting
Support Services
Databricks
Snowflake
Mobility
Application Development Services
Codiant
Implementation and Support Services
Intelligent Mobility
Pega
Integration Services
Advisory Services
Implementation and Support Services
Workday
Tricentis
Transform Your Enterprise Testing with YASH Technologies
Solutions
Solutions.

Digital Shop Floor
E-Commerce
Factory Process Automation
E-Learning
Healthcare & Tele-medicine
Mobile Inventory Manager
Safe@Work
Data and Analytics Platform
YASH4HANA
YASH4HANA for Manufacturing
iExtractor
TaxiApp
ChemOne
ServicesOne
ManufacturingOne
WholesaleOne
TechOne
FinanceOne
CPGOne
SFOne
PeopleOne
Logistics & Transportation
Digital Onboarding Solution
BizNeXT
BizNeXT…_{Beyond digital by YASH}.

Digital Strategy
People Advisory
Technology Advisory
Digital in Health
Supply Chain
IT-OT Convergence
SAP Signavio Services
YASHTech.AI
Industries
Industries.

Manufacturing
Lifesciences
BFSI
Mining
Agribusiness
Healthcare
Government
Utilities
Logistics
Dairy Farming
Aviation
Education
Retail
Telecom
Media & Entertainment
About Us
About Us.

Alliances
Blogs
Case Studies
Events
Press Releases
Webinars
Podcasts
Promotions Hub
Careers

Popular Searches

S/4HANA
Cloud
Artificial Intelligence
SAP Services
Digitalization
Data Analytics
IoT & Embedded Systems
Application Management Services
Cyber Security Services

application-maintenance-and-support

sap-shared-services

yash-ibsm

Request for Information

Home

Blog Tags: CSM

Raising-supply-chain-performance

CSM.

BFSI Organizations , CSM , Customer Service Management , ServiceNow

Customer Service Management for BFSI Organizations: An Integrated Approach

By Bharat Ram Kumar Nutakki

Stay connected to get the best of YASH Technologies in your inbox

Subscribe

Quick Links:

SAP
Digitalization
Modernization
Intelligence Services
NextGen AMS
Cloud & Infrastructure Management Services
Cyber Security Services
IoT

Subsidiaries:

Aaseya IT Services
Codiant Technologies
Intellents

CMMIDEV-5

CSR/
Site Map/
Legal/
Privacy policy/
Cookie Policy/
Payment policy/
Modern Slavery Act Policy/

Copyright © 2025. YASH Technologies. All Rights Reserved.

Thank You for submitting your information.

Your request has been forwarded to concerned group.

For any assistance mail us to info@yash.com

We would love to talk and turn your ideas into something memorable

I confirm, I have read and agree to YASH’s Privacy Policy and consent to sharing my information.

I would like to receive updates from YASH.

Please check the box above to proceed